To start, review the latest ePlan Submission Guide and then visit the ePlan Submission Portal. 

Submit plans for ePlan review (including commission review). Eligible applications are listed below under their associated review type.

» BUILDING REVIEW:

• Change of Occupancy Permit
• Commercial Building Permit*
• Commercial Electric Standalone Permit**
• Commercial HVAC/Refrigeration Standalone Permit**
• Commercial Plumbing Standalone Permit**
• Fire Alarm and/or Fire Suppression Permit
• Low Voltage Access Control Permit
• Sign Permit
• Temporary Outdoor Dining (Valid until April 1, 2021)
• Temporary Tent Permit
• Uptown Outdoor Dining (Permanent)

* Submission should not include associated "over-the-counter" trade permits.
** Standalone permits are those that require plan review and are not an "over-the-counter" trade permit.
Important: Permits that were previously submitted/reviewed by paper are not eligible for online submission.

» ENGINEERING REVIEW:

• Private Development (Mass Excavation/Grading, Site Improvements, Tree Clearing, Street, Sewer, and Waterline Plans, etc.); does not include right-of-way permits.*

* Any initial fees must be paid by check through mail or drop-off before application is considered "accepted".

» PLANNING/ZONING REVIEW:

• Planning Commission*
  • Conceptual Plan Review
  • Conditional Use
  • Final Development Plan
  • Final Plat
  • Home Occupation
  • Lot Split
  • Parking Variance (Uptown)
  • Preliminary Development Plan
  • Preliminary Plat
  • Rezoning
  • Site Plan
  • Source Water Protection Overlay

* Any initial fees must be paid by check through mail or drop-off before application is considered "accepted".

Planning & Development Permit Portal

Please visit the link above to submit an application or check on the status of an application (submitted online after 2/7/22).

By selecting the link below you will be taken to an applicant help guide for completing your online application:

Residential applications available through the Permit Portal: 

• Fence, patio, POD/dumpster, shed/accessory building (zoning certificates)
• AC replacement, electric and gas AC/furnace replacement, electric and gas water heater replacement (*Valid for single, two family or three family dwelling units only. Contractor registration is required for multi-family HVAC replacement.)

Commercial applications available through the Permit Portal: 

Commercial permits can only be issued to licensed contractors. To verify the portal applicant is a licensed State contractor, applicants must submit their active Ohio license to register with the City. This can be done by submitting a commercial trade registration application online. Once verified, commercial applicants will be given access to the commercial applications related to the trade registered for.

• Commercial multi-family HVAC replacement (AC, electric, gas)
• Commercial HVAC replacement (AC, electric, gas)
• Commercial water heater replacement (electric, gas)

Engineering applications available through the Permit Portal are as follows:

• POD/dumpster right of way, right of way, small cell right of way and curb/approach/driveway/sidewalk replacement (both for residential & commercial projects)

Planning applications available through the Permit Portal are as follows:

• Uptown Review Board
  • Request for a Certificate of Appropriateness
• Board of Zoning Appeals
  • Sign Variance
  • Zoning Variance
  • Temporary Use

Questions regarding online applications only can be directed to permit.portal@westerville.org or by calling 614-901-6650.

Additional permits/applications will be available online soon.

Automatic email notifications beginning January 2020:

• Applies to most building permit applications 
• Recipients include: applicants, property owners, and contractors who provide a valid email address on the application
• Sent when the application is reviewed, issued or an inspection occurs
• Staff may also follow-up with additional communication by phone or email