Excellent city services is a cornerstone of the Westerville lifestyle. Our safety services offer average emergency response times of four minutes, about half the national average. Our Parks and Recreation Department offers more than 1,300 different recreation opportunities annually, and they were integral to Sports Illustrated magazine naming Westerville Sportstown Ohio, the only Ohio city to receive such a designation. Our Service Department uses non-toxic means to address mosquitoes and other pesky pests. Within every department, excellence is the standard.

Westerville operates under a City Council/Manager form of government. The City Manager is responsible for the day to day management of Westerville and its ten departments: Electric, Finance, Fire, Police, Information Systems, Parks and Recreation, Planning and Development, Public Service and Water, and the City Manager's office.

Westerville's efficient use of revenues and resources has allowed city leaders to also invest in city infrastructure. Westerville has invested more than $100 million during the past decade for new roads, parks, water and sewer improvements, and other infrastructure capital.

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